HELP & SUPPORT

I CAN’T LOGIN!

Maybe you forgot your password? You can request a new password by simply adding your email to ‘Forgotten or lost your password?’ and the system will send you a new one.

HOW DO YOU USE MY DATA?

We only every use your data for what it is intended for. We believe in transparency and details on how we manage data can be found on our data information page.

HOW DO I CHANGE MY PASSWORD?

When logged in, go to mi.Details and simply click the field labelled Password.

WHY IS THIS APP NOT AVAILABLE FOR MY DEVICE/COUNTRY?

Currently the app is available for Android and iPhone in the United Kingdom only.

HOW MUCH DOES IT COST?

Downloading and using the app is free.

I WISH TO DELETE MY ACCOUNT?

No problem, simply follow the instructions on our data information page