Our solutions
A complete, flexible dispatch solution
Booking, dispatch, driver and customer apps, telephony, payments and an open API – everything your taxi or private hire business needs, working together.
Built for how cab companies work today
InfoCabs is a complete taxi booking and dispatch solution for fleets of all sizes, with flexible features so you have the best tools to deliver an excellent service to your customers.
The cab industry is moving from the traditional office-based environment to a distributed workforce – and your system should too:
- Operators in different locations, anywhere in the world
- Management with quick access to information
- Valuable data on any device, from smartphones to tablets
- Connectivity to other platforms, such as payment gateways
- Help-yourself services for customers, from apps to business portals
In the office
Dedicated desktops for your control room.
In the cloud
Book and dispatch from anywhere.
On the move
Data and KPIs on phones and tablets.
Connected
Payments and partner apps via API.
Up and running within 2 hours
Whether you prefer dedicated computers in the office, running the whole business from the cloud, or both – InfoCabs caters for your needs.
- Fully featured InfoCabs Storm desktop software
- Full management suite
- Installation and configuration
- Plotting, zoning, local addresses and mapping
- Live system within 2 hours of installation
- Training in your office with your operators and drivers
Peace of mind: training is delivered by one of our qualified trainers who has worked as an operator – so they know the taxi business.
- Zones and plots mapped to your area
- Your fares, rules and accounts loaded
- Operators and drivers trained on site
Reports, KPIs, pricing and accounts
Growing a business means having the information that gives you real insight into it. With more than a decade of working with cab companies, InfoCabs has over 100 reports and KPIs that show how your business is performing.
Pricing
Different prices at different times and from different locations. Read more
Reports
Driver performance, operator conduct, trips, earnings, working times and more.
KPI dashboard
Who's working, their hours, earnings per hour and upcoming jobs – at a glance.
Accounts
Allocate trips to accounts, invoice, take payments and export driver earnings and commission.
A driver app that's easy to use – and powerful
The driver app is critical to any successful taxi or private hire operation. Ours is simple enough to pick up instantly and powerful enough to run a shift – on both iOS and Android.
Driver miles
Drivers set how far they'll travel; the system matches jobs by distance automatically.
Navigation
Works with multiple navigation apps – use whichever you're comfortable with.
Voice commands
The driver assistant speaks to the driver, so eyes stay on the road.
Fare calculator
Automatic fares that follow your company policy.
Web booking engine
The InfoCabs web booker is a complete, integrated solution for taking bookings online. Customers visit your branded site, enter their journey, check the price and pay online – and the job flows straight into your dispatch system.
- Branded to your company
- Real-time pricing
- Secure online payment
- Jobs land directly in dispatch – no re-keying
Illustration of a branded web booking form showing pickup, destination, time and a live price.
Business booking portal
A complete, feature-rich portal for your corporate clients to book and manage their own journeys. Account customers can:
- Create and manage their own staff – new users get an email showing them how to use the portal
- Enforce rules on where from and what time staff can book
- Manage departments and cost codes, and assign job types and staff automatically
- Get booking emails sent to both the booker and the accounts team
- Use automatic account billing and payments
- Export data to most popular accounts packages
Staff
Self-managed users and permissions.
Cost codes
Departments and codes on every job.
Notifications
Booker and accounts always informed.
Import / export
Into your accounts package.
Your brand, in your customers' pockets
A comprehensive booking app, fully branded to your company.
- Book now or in the future
- Pay for journeys in the app
- Account customers can charge jobs straight to their account
- Driver bio, photo and ratings
- In-app offers and discounts
Telephony & IVR
The InfoCabs telephony solution is tailor-made for cab companies, giving you a truly scalable phone system that works hand in hand with dispatch.
- VoIP-based (SIP lines)
- Multiple lines as standard – no extra cost
- Integrated caller ID
- Call recording linked to the job
- ABOP (automatic back on phone)
- Auto “where is my taxi?” with ETA
- Customer-to-driver auto connect
- Driver-to-customer auto connect
- Wallboard with real-time call stats
- Operate from anywhere
IVR benefits
More automation
Lower staff overhead
Efficient call centre
Faster for customers
Bookings straight from hotels, bars and clubs
- Fully branded to your customer
- Staff or guests can book now or in the future
- Customers can cancel a job
- Easy to use
- Fully integrated with InfoCabs dispatch – no operator needed
Take payment your way
InfoCabs works with a number of payment providers including Stripe, PayPal and Payleven. Our open API also allows integration with other providers, so you're free to work with whichever supplier you choose.
In-app
Customers pay in your app.
Online
Pay when booking on the web.
On account
Monthly invoices for businesses.
Secure
Handled by trusted gateways.
No more guessing when the cab will arrive
Customers simply tap the link in their SMS to track their driver in real time – and can call the driver from the same page.
- Live tracking cuts down calls to the office
- Shows the driver's ETA
- Shows the driver bio with photo
- Customers can share their journey with friends and family
Know who your best drivers are
- Customers give instant feedback on their driver
- See your best drivers from the customer's point of view
- Spot and manage drivers who aren't performing
- Build an invaluable picture of each driver over time
Driver was early, friendly and the car was spotless.
Open API
InfoCabs is fully featured, but customers sometimes need functionality beyond what we can deliver in their timescales. So we rebuilt the whole solution around a full, flexible API – letting other rich functionality be built to complement the core product.
Payment gateways
Connect the provider you prefer.
Partner booking apps
Such as Taxi Butler.
Accounts
Move data into your accounts package.
Your own tools
Build on top of the core product.
Ready to see InfoCabs in action?
Book a no-obligation demo and chat with our team. No hidden costs.